Sewage and water supply infrastructure is failing around the country. Outdated and dilapidated infrastructure results in the discharge of millions of gallons of raw and untreated sewage and water into local waterways annually. In many states, the supply pipelines that connect to main municipal infrastructure must be up kept at the owner’s expense. Municipalities are responsible for the maintenance of lateral sewer pipes from the sewer line to the sidewalk while the rest of the pipe is the homeowner’s responsibility. Homeowner’s insurance policies exempt coverage for laterals and supply pipes. Since repairs are arbitrary in cost, depending on the cause of the damage (roots), the location of the lateral (under driveways) and the extent of the damage done, a repair can be costly. Municipalities are assuming risk for every lateral pipe that becomes problematic. The waste water that is leaked from lateral pipes directly affects the ground water in the area. Municipalities are responsible for ensuring the quality of their waters and are held responsible if they do not abide. The Clean Water Act clearly identifies the obligations of municipalities. The importance of this issue will only grow. Why wait? We can help now.
Brady Risk Environmental, Inc. can provide the most effective, cost efficient, and financially secure service for your customers. We offer the most extensive and established service system in the country. We provide state of the art repair solutions which utilize the most technologically advanced reporting and repair procedures. Our industry leading repair process’ will minimize costs and alleviate common inconveniences associated with lateral pipe repairs. Additionally, we monitor the calls, we immediately dispatch our contractor to make the repair, and we manage the process from start to finish.
We also provide a customized educational program for residents, informing them with up-to-date information, including regular mailings, which will illustrate the causes of private lateral infiltration and inflow. We will also educate them regarding maintenance and alternatives for expensive repairs. Our program is irreplaceable for those with customers who cannot afford to make a repair. Since you can’t make the repair for the customer, our program provides an affordable and streamlined solution to a condition that will demand your attention more and more each year. Brady Risk keeps you a step ahead of enforcement actions.
The key to attacking issues with private sewer infrastructure is to understand the collection system from a holistic perspective. The Long Beach wastewater collection system has many unique characteristics that make solving some of the private infrastructure issues rather difficult. We have seen things such as easements, shared laterals, cement bridges and grease buildups impede our ability to perform our duties. Fortunately, we have established a phenomenal working partnership with the Long Beach Public Works and Sewer Department. This relationship has allowed us to bounce questions off of people who know the system best. They are able to teach us and guide us through the many intricacies of such a unique wastewater collection system.
The great thing about Brady Risk Environmental acting as a vendor for the program is our ability to have great response times to both regular and emergency calls. When an emergency backup occurs there is a direct exposure to raw wastewater. This is unsanitary and a health hazard which is why we are available 24/7. We respond to these situations with the highest of priorities. So far, we have been able to arrive to emergency calls within hours of being contacted. Our first objective is to restore flow to the pipe and stop the backup. If the problem is something greater and requires further work we schedule the work to be done the next day and if not the within the week.
We are happy to report that feedback from the residents we have served so far has been overwhelmingly positive. People have expressed their appreciation for the professionalism and courtesies that our field technicians and service department have shown. We have been more than willing to work with people to make sure that they are educated on exactly what it is we are doing during the service calls. We have gone out of our way to make sure that the residents are happy. The key here is for the community to embrace the program to ensure that we are achieving our goals of reducing I/I to ensure compliance.
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